The spots will not connect to the iPad, what am I to do?
Follow the instructions in the section “How do I get started with Hopspots?” above, and check the following:
- Is the speaker unit turned ON? If not, turn it on and try again.
- Are several iPads set as Spot Master at the same time? Only the iPad you want to use should be set as Spot Master, and it should be turned OFF on the rest of the iPads nearby.
- Has the speaker unit run out of power? Attach the charger to the speaker unit (on the back) and plug the other end into a socket. Turn on the unit, do a colour pairing and charge the unit whilst playing.
- Have the spots run out of power? Make sure the spots are charged. If they are not, charge them. You do that by placing the spots on the shelves inside the speaker unit and plugging the charger into the unit and a socket. Check out the section above about charging the spots.
If the iPad or Hopspots are causing problems, it is always a good idea to turn everything off and restart it. Turn Spot Master OFF inside the app, shut down the app, turn Bluetooth OFF and turn OFF the speaker unit. Once you have turned everything OFF, restart it by turning ON Bluetooth under iPad settings, turn ON the speaker unit by turning the button on top of it, open the app and log in, turn Spot Master ON under the settings in the app and do a colour pairing – you should be ready to play now.